Abstract. This paper presents the findings of a mixed methods study conducted in the context of Higher Education Institutions (HEIs). More specifically, it focuses on the staff development needs of tutors who teach in blended and online environments, th e ways HEIs in the United Kingdom (UK) address these needs and institutional issues around the deployment and support of Technology Enhanced Learning (TEL) by campus‑based institutions. The informants in both phases of this research were the heads of e‑learning in various UK HEIs. Using an online questionnaire, quantitative data were gathered on the various ways that the staff development needs of the lecturers in blended and online learning have been addressed by UK HEIs. During the second phase of t his research, eight semi‑structured interviews were conducted. The findings from both phases are integrated in the results section of the paper.

Abstract: Conventional taught learning practices often experience difficulties in keeping students motivated and engaged. Video games, however, are very successful at sustaining high levels of motivation and engagement through a set of tasks for hours wit hout apparent loss of focus. In addition, gamers solve complex problems within a gaming environment without feeling fatigue or frustration, as they would typically do with a comparable learning task. Based on this notion, the academic community is keen on exploring methods that can deliver deep learner engagement and has shown increased interest in adopting gamification ⠍ the integration of gaming elements, mechanics, and frameworks into non‑game situations and scenarios ⠍ as a means to increase stude nt engagement and improve information retention. Its effectiveness when applied to education has been debatable though, as attempts have generally been restricted to one‑dimensional approaches such as transposing a trivial reward system onto existing teac hing materials and/or assessments. Nevertheless, a gamified, multi‑dimensional, problem‑based learning approach can yield improved results even when applied to a very complex and traditionally dry task like the teaching of computer programming, as shown i n this paper. The presented quasi‑experimental study used a combination of instructor feedback, real time sequence of scored quizzes, and live coding to deliver a fully interactive learning experience. More specifically, the ⠜Kahoot!⠀ Classroom Respon se System (CRS), the classroom version of the TV game show ⠜Who Wants To Be A Millionaire?⠀, and Codecademy⠒s interactive platform formed the basis for a learning model which was applied to an entry‑level Python programming course. Students were t hus allowed to experience multiple interlocking methods similar to those commonly found in a top quality game experience. To assess gamification⠒s impact on learning, empirical data from the gamified group were compared to those from a control group who was taught through a traditional learning app

Abstract: This paper outlines the research design, methodology and methods employed in research conducted in the context of Higher Education Institutions (HEIs) and focuses on the Heads of e‑Learning (HeLs) perspective about Technology Enhanced Learning (TEL) by campus‑based UK institutions. This paper aims to expand on the research design and the research methodology that was followed as part of this research, making a justified argument for mixed methods approaches in e‑learning contexts. The background of this research and its research questions is outlined first to provide the context of this research. Following a review of the literature on TEL that informed this research, this paper provides an explanation of the researcher’s worldview before discussing the chosen research design. The status of the findings and their generalisability based on the chosen methodology are then discussed. The research findings show that most universities represented in the survey offered various staff development opportunities to their academic staff in the effective use of TEL and that examples of innovative use of technology are evident in some areas in all participating institutions. Staff’s digital skills and competencies coupled with a pedagogical underpinning as well as a supportive institutional culture were found to be the enablers for the effective implementation of TEL, according to the HeLs’ expert informed responses. The paper is summarised and concluded making a case for the adoption of Mixed Methods Research (MMR) in e‑learning settings.

Abstract: This paper describes a two‑spiral action research approach (AR) in its analysis of the experience of a British University endeavouring to change and reposition itself in the context of fast pace external change in terms of innovation. Taking the European Union (EU) 2020 digital competence framework (Ferrari 2013), with its drive to address the huge EU digital skills gap as technological adaptation and use speed up and the call from the UK Government, employers, and students themselves to produce digitally competent graduates Higher Institutions need to consider their proposition. An action research approach, with its reflective stance, is relevant for complex and policy based studies, we argue, as the framework can encompass mixed methods techniques. Informed in conjunction with a ‘Panel of Experts’, thought‑leaders drawn from industry and academia, and incorporating a strong student voice, we believe the AR approach is key to offering insights and transparency in the quest for change. The transition from an initial top‑down management approach to a kaleidoscopic middle‑out partnership of the executive team with key internal stakeholders, including students, academic staff, librarians, learning technologists and IT specialists offers a new and inclusive approach offering the agility and the synergy that traditional models lack. Results indicate that strong research and technological leadership, building internal alliances with key stakeholders, focusing on the ‘middle out’ and a partnership approach to working with the Students Union all contribute to a transformational and shared approach to institution‑wide change at a time of complexity and contestation in Higher Education policy.