The Electronic Journal of e-Learning provides perspectives on topics relevant to the study, implementation and management of e-Learning initiatives
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Journal Issue
Volume 6 Issue 2 / Apr 2008  pp99‑182

Editor: Shirley Williams

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Measuring Success in e‑Learning — A Multi‑Dimensional Approach  pp99‑110

Malcolm Bell, Stephen Farrier

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Is a Blended Learning Approach Suitable for Mature, Part‑time Finance Students?  pp111‑118

Julia Burgess

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Engaging the YouTube Google‑Eyed Generation: Strategies for Using Web 2.0 in Teaching and Learning  pp119‑130

Peter Duffy

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e — Motional Learning in Primary Schools: FearNot! An Anti‑bullying Intervention Based on Virtual Role‑play with Intelligent Synthetic Characters  pp131‑138

Sibylle Enz, Carsten Zoll, Natalie Vannini, Wolfgang Schneider, Lynne Hall, Ana Paiva

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Behind the Scenes with OpenLearn: the Challenges of Researching the Provision of Open Educational Resources  pp139‑148

Stephen Godwin, Patrick McAndrew, Andreia Santos

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Exploring the e‑Learning State of Art  pp149‑160

Evelyn Kigozi Kahiigi, Love Ekenberg, Henrik Hansson, F.F Tusubira Danielson, Mats Danielson

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Cultural Impact on Online Education Quality Perception  pp161‑172

Manuela Milani

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Meeting the Training Needs of SMEs: Is e‑Learning a Solution?  pp173‑182

Andrée Roy, Louis Raymond

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Abstract

Training is one of the basic means of human resources development in business organizations, aiming to motivate employees, to develop their potential and to help them perform better. The end of the 20th century has seen the advent of globalisation and the diffusion of new information and communication technologies. Businesses have to change and adapt to the requirements of the new knowledge‑based and skill‑based economy. Facing pressures from an increasingly competitive business environment, small and medium‑sized enterprises (SMEs) are called upon to implement strategies that are enabled and supported by information technologies and e‑business applications in order to compete with others' organizations. One of these applications is e‑Learning, whose aim is to enable the continuous assimilation of knowledge and skills by managers and employees, and thus support organisational training and development efforts through the use of the Internet and Web technologies. Little is known however as to the level of awareness of e‑Learning in SMEs and as to the actual role played by e‑Learning with regard to these firms' training needs. A multiple case study of sixteen SMEs in the Atlantic region of Canada, including twelve that use e‑Learning with varying degrees of intensity, was designed to explore this question. We observed the firms' training process, identifying to what extent the SMEs know and use e‑Learning, and to what extent e‑Learning meets their training needs. 

 

Keywords: e-Learning, training, SMEs, training needs analysis, learning, workplace learning

 

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